Introduction
witty-dune ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal information when you use our website or services.
We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following categories of personal information:
Information You Provide
- Name and contact details when you submit an enquiry
- Email address for communication purposes
- Service preferences and requirements you specify
- Driving licence details when arranging vehicle hire
- Payment information for processing transactions
Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on our website
- Referring website addresses
- Device information and operating system
How We Use Your Information
We use the information collected for the following purposes:
- To respond to your enquiries and provide quotations
- To process and manage vehicle hire arrangements
- To communicate with you regarding your booking
- To improve our website and services
- To comply with legal and regulatory obligations
- To prevent fraud and ensure security
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contractual necessity: Processing required to fulfil vehicle hire agreements
- Legitimate interests: Improving services, preventing fraud, and marketing (where applicable)
- Legal obligation: Compliance with laws governing vehicle hire and financial reporting
- Consent: Where you have given explicit permission for specific processing
Data Sharing
We do not sell your personal information to third parties. We may share data with:
- Insurance providers as required for vehicle coverage
- Payment processors to complete transactions
- Professional advisers including legal and accounting services
- Regulatory authorities when required by law
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Hire records are typically retained for seven years to comply with financial and legal requirements. Website analytics data is retained for a maximum of 26 months.
Your Rights
Under data protection legislation, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data in certain circumstances
- Object to processing based on legitimate interests
- Request restriction of processing
- Receive your data in a portable format
- Withdraw consent where processing is based on consent
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit, secure storage systems, and access controls limiting who can view personal data.
International Transfers
Your personal data is primarily processed within the United Kingdom. If data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with data protection requirements.
Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated via our website. We encourage you to review this page regularly.
Contact Us
For questions regarding this privacy policy or to exercise your rights, please contact us:
witty-dune
47 Kensington Court
London W8 5DA
United Kingdom
Email: [email protected]
Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been infringed. The ICO can be contacted at ico.org.uk.